Management Consulting and Training at White Potato Restaurant, Vadodara – 2016

The promoter Mr. Piyushbhai Patel a renowned name in restaurants business in Vadodara sought to bring a makeover in the HR practices and behaviour of the staff with the customers. MM Team was roped-in to deliver customer-focused training for its staff. MM was given the mandate for training and consulting on usage of on-the-floor, customer-focused serving, using etiquette and language to boost the sales and brand image of the restaurant ‘White Potato’. The promoter felt the experience useful to develop a sense of ownership among the staff and synchronisation between the departments to execute a collective job.